Chief Operating Officer / J. Walter Thompson Canada
Carolyn oversees the people, systems and processes that lead to high quality work effectively and efficiently. She’s responsible for creative resourcing, content production, digital and experiential, and the talent side of Human Resources.
In an ever-increasing world of platforms and new ways of engaging with consumers, she is charged with ensuring the Agency is at the forefront of skills, processes and tools.
With more than 20 years of experience in account management, nine of them with J. Walter Thompson, Carolyn has a reputation for building strong, capable and collaborative teams. She has a real acumen for effective processes that reflect the needs of our clients and the realities of running an Agency.